Frequently Asked Questions
SOS QR is a digital identification system that improves response times in emergency situations.
Each carrier (sticker, band or tag) includes a unique QR code linked to a vital profile containing relevant medical information and emergency contacts.
The data needed for a fast and accurate response: allergies, medication, blood type, emergency contacts and relevant medical information.
All information is stored encrypted on our servers, fully compliant with GDPR and aligned with leading international security standards.
No personal data is stored inside the QR code.
In mountain sports, snow sports, motorsports, cycling, running, skating, climbing, as well as in urban, work or leisure environments.
It is useful for anyone who wears a helmet, practices physical activity, or wants to keep their identification easily accessible in daily life.
Download the app (iOS or Android), register, create your digital emergency profile –free for life– and link the QR of your carrier directly through the app.
Once your profile is created, simply scan the QR code on your carrier using the app to link it automatically.
Place it somewhere visible and accessible depending on the type of carrier: helmet, wrist, backpack, zipper, or any durable surface.
The important thing is that the QR can be easily scanned in an emergency.
Our carriers are made from water-resistant materials that withstand cold, UV exposure and demanding outdoor conditions.
If needed, you can unlink that QR from the app, permanently deactivating it.
You can then link a new carrier without creating another profile.
Only the person who scans your SOS QR. Access is limited to your digital emergency profile.
No sensitive personal data is displayed, and no login is required.
Yes. You can update, edit or delete all the information in your profile at any time.
You remain in full control of your data.
Yes. From the same account you can create and manage multiple profiles (Premium plans), each with its own QR codes and independent data.
The free version allows you to create one digital emergency profile and link one QR permanently.
To expand functionality, Premium plans are available:
Premium 5: up to 5 profiles, each with up to 5 QRs.
Premium 10: up to 10 profiles, each with up to 10 QRs.
All versions offer the same level of information, privacy and encryption.
Yes. Simply log in on your new device. All your profiles and linked QRs will be preserved.
Yes. You can delete your digital emergency profile or your user account from the app at any time.
Deletion is permanent and certified.
No. QR codes remain active as long as your account is operational.
You decide when to activate or deactivate them.
They will only see the information from your digital emergency profile.
Yes. Through the app you can generate a summary of your medical information to share easily with a healthcare professional or caregiver.
This summary excludes personal data and can be sent via WhatsApp, email or other channels when needed.
The carrier (sticker, band or tag) contains the QR that links to your digital emergency profile (never the information itself).
The digital profile contains the associated vital information.
You can link or unlink QRs from the app at any time.
You can use the contact form available on this website.
We respond within 24 hours on business days.
Yes. SOS QR complies with GDPR and is designed following leading international standards of security, privacy and encryption.
B2B
It reinforces the organisation’s commitment to people’s wellbeing, projects an image of innovation, and turns every carrier into a visible touchpoint for thousands of users.
SOS QR can operate as a standalone solution or be integrated into the organisation’s systems via API.
API integration is simple, secure, and does not require complex development.
Yes. Each campaign can be customised with logo, brand colours, and sponsor presence.
Yes. Sponsors can be included on physical carriers and within the digital platform, offering responsible and high-impact visibility.
Organisations have access to a dashboard with usage statistics, scans, geographic reach, and real-time results.
Sports federations, ski resorts, race circuits, clubs, hotels, insurance companies, events, schools, and public administrations, among others.
We take care of everything: we analyse the goals of the campaign, design and produce the carriers, and ensure a simple and smooth launch.
Contact us to receive a personalised proposal.
